Remote Services

Remote Services

MSMB Networks has taken advantage of the rise and development of VPN, remote access, and desktop-sharing technology to provide hands-free administration and support to our clients.

Many modern network management tasks do not require a costly on-site technician visit, and to that end we gladly offer remote services, allowing most minor tasks to be handled without delay, or on our customers’ specific schedule. Rather than requiring an employee to be on the premises as may have been necessary in the past or with other IT firms, verifying security access logs, checking Windows Updates, and managing employee and file permissions can be performed from our office, resulting in a more efficient, and thus less-costly, IT overhead.

Often many direct support tasks, such as troubleshooting application errors or resolving email issues, can be performed remotely as well. MSMB Networks utilizes multiple screen- and workstation-sharing programs, based on our clients’ specific needs, to ensure that our clients have the least downtime possible, allowing their employees to be back at full productivity.

Our ability to communicate, diagnose and solve problems, and manage networks over the internet puts MSMB Networks in the unique position to offer many services to clients outside of Sonoma County, including to those businesses with satellite or remote offices in the far corners of California, the United States, or even internationally.

In addition to normal troubleshooting, MSMB Networks offers unique remote management services to help maintain the health and reliability of your server and network infrastructure, providing weekly reports to keep you up-to-date with the current and future state of your investment.

With around-the-clock support available, often we are able to prevent or address issues before any employee is aware of an issue, or even in the office.

 

MSMB Networks — Working on your schedule

Find out how we can help your company today

Other Service Categories

Business Consulting

Business Consulting

On-Site Support

On-Site Support

Services Overview

Services Overview

Latest Tweets

No tweets returned

MSMB Networks

info@msmbnetworks.com
855 Grouse Ln
Petaluma, CA 94954
415.462.6297