Remote Monitoring

Remote Monitoring

The hallmark of any good IT staff, be they in-house or outsourced, is the ability to assess the health of networks and servers on a regular basis. In addition, the ability to address issues quickly, without needing a technician on-site, is important to the effective and efficient management of client needs. In addition to providing remote support, MSMB Networks prides itself on being able to give clients a full and well-rounded health checkup every week, detailing both problems and solutions we are managing.

Serving clients remotely through VPN and other remote access technologies, we also offer umbrella management services to keep our clients informed and up-to-date with detailed reports on the health and state of their network services.

Remote Management Services

 

  • Bronze: Weekly server log and backup checks
    Analyzing server event logs helps forewarn against any upcoming maintenance or problems before they turn catastrophic. Additionally, MSMB Networks verifies that backups are running and that backups are viable by restoring one random file. This service greatly increases network reliability and many clients enjoy the adherence to governmental compliance standards having verified backups provides.

  • Silver: Bronze benefits plus weekly Windows Update testing
    Including all of the benefits of our Bronze package above, this managed, monitored implementation of Windows Updates protects your network against any buggy or ill-suited patches from Microsoft as well as provides for tailored installation of updates to address specific hardware or software needs. Protect your system against malicious attacks by having the proper updates regularly applied.

  • Gold: Silver benefits plus weekly antivirus scan report
    Far and away our most popular package, this service includes all of the reliability and scheduled maintenance work of the Bronze and Silver packages with the added benefits of centralized, network-wide antivirus scan reporting. Backups and antivirus are only as good as the person monitoring them, and MSMB Networks takes pride in being the best defense against data corruption and loss.

  • Platinum: Gold benefits plus additional services
    Many clients have additional monitoring requirements — available storage space, server or website uptime, offsite backup reporting, and many more. This level of service not only includes the protection of our Gold package but also additional services custom tailored to the client’s specific needs.

Our Service Categories

Business Consulting

Business Consulting

On-Site Support

On-Site Support

Remote Services

Remote Services

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MSMB Networks

info@msmbnetworks.com
855 Grouse Ln
Petaluma, CA 94954
415.462.6297